Privacy

Data controller

33NOFEARS LLC, operating under the trading name New in Armenia, is the controller of your personal information. Address: 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA.

hello@newinarmenia.com

Information we collect

We collect your name, email, current country/city, number of people, requested support, description, preferred conversation time and time zone. WhatsApp and approximate arrival date are optional. We also keep your enquiry reference, language, correspondence, service status, relevant notes and a record of your consent. Only provide information needed for your enquiry.

How we use it

We use your information to assess and answer your enquiry, arrange contact and coordinate the support you request. Submission requires your consent, which remains effective for this purpose during the retention period below unless you withdraw it earlier. Without consent we cannot process the form. Subsequent services and legally required records are handled on the applicable contractual or legal basis. The form does not authorise marketing.

Storage and recipients

Armen manages enquiries from Armenia. Hostinger provides website hosting; hosting, email and backup providers process information needed to deliver those services. Enquiries and email copies are accessible only to authorised people. Specialists receive only information necessary for support you request, with an appropriate legal basis and information provided to you beforehand. We do not sell your information.

International processing

Technical providers may process information outside your country of residence. International disclosures must comply with applicable data protection law. You can request information about recipients, processing countries and applicable safeguards by email.

Retention

Enquiries that do not become a service are kept for up to 120 days after the last substantive contact or closure. Necessary information is retained while an agreed service is ongoing; operational records are deleted within 13 months of completion. We review records monthly and remove information sooner when no longer needed. Email copies follow the related enquiry. Limited records may be retained longer where required by law or necessary for a dispute, restricted to that purpose.

Backups and security records

Restricted backups follow the provider’s rotation schedule. Deleted information may remain there until rotation and is removed again before restored records return to use. Security records are kept only as needed to protect the service and investigate incidents, and removed through periodic maintenance. We do not promise immediate erasure from every backup.

Your rights

Email hello@newinarmenia.com to request access, correction, deletion, restriction, withdrawal of consent or, where applicable, portability or to object. We verify identity proportionately and respond within applicable legal deadlines. Withdrawal does not affect prior lawful processing; necessary legal retention will be explained. You may complain to Armenia’s Personal Data Protection Agency or another competent authority where applicable.

Cookies and protection

We use necessary cookies for security and sign-in, lasting up to eight hours. We use no advertising or analytics cookies. Access is restricted and information is protected through appropriate organisational and technical measures. Please do not send sensitive documents or other people’s personal information through this form.